You may return an item (this excludes, cut length fabric) as long as it is within 28 days of delivery for unwanted/incorrectly order goods.
Goods must be returned in a new condition, and in their original packaging, intact.
A return delivery cost of £15.00 will be deducted from your refund, to cover the return delivery costs and handling.
Unfortunately we do not offer refunds on fabric which has been cut to a specific measurement, unless damaged or faulty.
In the event that you have received faulty goods, please contact us as soon as possible after delivery, and we will do our utmost to resolve your problem.
We might ask you to email image of the faulty product.
We will offer an exchange, replacement or full refund.